Privacy Policy
How we collect, use, and protect your personal information at RoyalPaws Maine Coons
Effective Date:
This Privacy Policy was last updated on January 1, 2023 and applies to all visitors of our website and customers of RoyalPaws Maine Coons.
Introduction
RoyalPaws Maine Coons ("we", "us", or "our") respects your privacy and is committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website or interact with our breeding services, and tell you about your privacy rights and how the law protects you.
Important:
By using our website or providing us with your personal information, you agree to the terms of this Privacy Policy. If you do not agree with these terms, please do not use our website or provide us with your personal information.
Data We Collect
Personal Information
We may collect, use, store, and transfer different kinds of personal data about you which we have grouped together as follows:
- Identity Data: First name, last name, username or similar identifier
- Contact Data: Billing address, delivery address, email address, and telephone numbers
- Financial Data: Bank account and payment card details (processed securely by our payment processors)
- Transaction Data: Details about payments to and from you and other details of kitten purchases
- Technical Data: Internet protocol (IP) address, browser type and version, time zone setting and location
- Usage Data: Information about how you use our website and services
How We Collect Data
We use different methods to collect data from and about you including through:
- Direct interactions: You may give us your Identity and Contact Data by filling in forms or by corresponding with us by post, phone, email or otherwise
- Automated technologies: As you interact with our website, we may automatically collect Technical Data about your equipment and browsing actions
- Third parties: We may receive personal data about you from various third parties including analytics providers and payment processors
How We Use Your Data
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
Purposes of Processing
- To register you as a new customer and process your kitten reservation
- To manage our relationship with you including notifying you about changes to our terms or privacy policy
- To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance)
- To deliver relevant website content and advertisements to you
- To use data analytics to improve our website, services, marketing, and customer relationships
- To comply with legal obligations regarding animal sales and breeding records
Legal Basis for Processing
We process your personal data on the following legal bases:
- Contract: Processing is necessary for the performance of a contract with you (e.g., kitten purchase agreement)
- Legal Obligation: Processing is necessary for compliance with a legal obligation (e.g., tax records)
- Legitimate Interest: Processing is necessary for our legitimate business interests (e.g., improving our services)
- Consent: Where we have obtained your explicit consent for specific processing activities
Data Sharing & Disclosure
We may have to share your personal data with the parties set out below for the purposes outlined in this policy:
Service Providers
- Payment processors to complete financial transactions
- Shipping companies for kitten transportation (when applicable)
- IT service providers who support our website and business systems
- Marketing service providers who help us with email campaigns and analytics
Legal Requirements
We may disclose your personal data if required to do so by law or in response to valid requests by public authorities (e.g., court orders).
Cat Registries
For registered kittens, we share necessary owner information with TICA/FIFe to complete pedigree registration as required by their rules.
Data Security:
We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way. We limit access to your personal data to those employees and partners who have a business need to know.
Data Retention
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
Retention Periods
- Customer Records: 7 years from last transaction (for tax purposes)
- Breeding Records: Lifetime of the cat plus 5 years (for pedigree verification)
- Website Analytics: 26 months from last interaction
- Marketing Data: Until consent is withdrawn or 2 years from last engagement
Your Legal Rights
Under data protection laws, you have rights in relation to your personal data including:
Access & Correction
- Request access to your personal data (commonly known as a "data subject access request")
- Request correction of the personal data that we hold about you
Erasure & Restriction
- Request erasure of your personal data where there is no good reason for us continuing to process it
- Request restriction of processing of your personal data in certain circumstances
Objection & Portability
- Object to processing of your personal data where we are relying on a legitimate interest
- Request transfer of your personal data to you or a third party (data portability)
Exercising Your Rights:
To exercise any of these rights, please contact us at privacy@royalpawsmainecoons.com. We may need to request specific information from you to help us confirm your identity before processing your request.
Cookies & Tracking
Our website uses cookies and similar tracking technologies to distinguish you from other users of our website.
Types of Cookies Used
- Essential Cookies: Necessary for the website to function and cannot be switched off
- Analytics Cookies: Help us understand how visitors interact with our website
- Marketing Cookies: Used to track visitors across websites for advertising purposes
Cookie Management
You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.
Children's Privacy
Our website and services are not intended for children under 16 years of age. We do not knowingly collect personal data from children under 16. If you are under 16, please do not provide any personal information through our website or services.
Changes to This Policy
We may update this privacy policy from time to time. The updated version will be indicated by an updated "Effective Date" at the beginning of this policy. We encourage you to review this privacy policy periodically to stay informed about how we are protecting your information.